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User Experience Design & Development

Case Study
Hickory

2018

Hickory, is an in-house Textbook Management Software. Primarily used for researching and buying textbooks.

Team

Josh Weaver
Jamie Keys
David Robinette

My Role

User Experience Design, Research, & Development

Problem

Hickory needed to be refreshed. The previous system was outdated, not user firendly, and the researchers was doing twice the amount of work than what was needed.

Solution

I updated the UI and created a new workflow that will increase productivity. Previously, two or more researchers would research information for the same ISBN. Now, I created a functionality that allows ISBNs to be assigned to the user. The user than can go to their queue to complete the necessary research. I also sectioned off the three different workflows for each user. Before, the system had three different users they was catering to. Depending on the task that the user wants to accomplish, it is easily more accessible.

Previous UI

New UI

wireframes

wireframes

Listing Detail View

Summary Listing List